Successful Cross Culture Communication
August 20th, 2008
As business becomes more enveloped in globalisation it is rare to find a thriving business that is now mono-cultural or even if this is so that they are not dealing internationally. This means that heads of present day businesses and organisations require an adapt ability to communicate and deal with people from a variety of cultures. Being able to quickly understand these cultures and the differences they bring to your business arena is a must for successful communication between customers and employees alike.
Just by following a few simple rules you can improve your inter-cultural communication skills and have a happy finish to a business deal or a new productive employee comfortable in their job.
First of all when employing a foreign national it is important that you are fully aware of your countries immigration rules such as having the correct licenses to employ a foreign national and also that your prospective employee visa or work permit are in order.
Set some time aside to cast off any stereotypes you may have and start a fresh, get to know and understand the culture you are dealing with using the vast resource that is the internet, if not invest in a book to help with your understanding of intercultural communications or even take a step further and go on a course.
When communicating remember to speak slowly and clearly not to a patronising level and try not to use slang or a strong accent. Also be aware of your body movements and what they may be suggesting and also ask for confirmation that you have been understood.
Most of all be patient.